Content：Date:2010-08-19 18:39

Is the shipping area for New Zealand Australia or Asia South?

Reply：Date:2010-08-19 21:29

Yes!

Content：Date:2010-08-18 13:32

Do you have Double Snake FQJ-2 or FQj-3 The price and additional freight cost to Sydney Australia

Reply：Date:2010-08-18 21:14

There is no extra shipping fees to Australia for any robot. The total price with shipping to Australia for the FQJ-2 is $1,545 (USD). 
 We do not normally sell the FQJ-3 robot because of the price is only a little less then the FQJ-4 robot and the FQJ-4 robot has full features in comparison.The price with shipping for the FQJ-4 robot to Australia is $2,399 USD.

Content：Date:2010-08-13 10:49

What is the difference between the super master 3 and the super master 5th generation? What are the 2 new features? How much to ship to New Zealand?

Reply：Date:2010-08-13 23:55

The Super Master 5th generation now has 2 added control functions and the following new features.

 1. Audio "Language Switch" which calls out the settings in either English or Chinese voice,
    (choice of 2 versions available - A. English/Mandarin  B. English/Cantonese).
 
 2. "Irregular Serve" function that allows for random landing spots to be produced,instead of a  simple left to right continual oscillation patterns.

The control pad now has "function setting memory". When you turn off the robot it will then recall the exact settings used when you turn it back on again. Also, the Super Master 5th generation robot now has a blue colored catch net.

No added shipping fees to New Zealand if any extra items ordered are less than 1.8kg and fit inside the robot box.

 

Content：Date:2010-07-06 06:42

I am going to order something and when i get to the part where i put in the info like full name and shipping area the shipping method box is blank

Reply：Date:2010-07-06 22:36

Make sure you are using Internet Explorer browser to use our registration and ordering process work.  Other browsers are not supported on our checkout software.  If you have further problems please contact us at:  fareastsports@live.com   I will make sure you can order and make payment for any items you wish.   Shelby

Content：Date:2010-06-30 21:25

How much is shipping to Ontario, Canada for Super Master 4th gen?

Reply：Date:2010-07-01 21:49

There is no extra shipping fee for any robot to Canada or USA.  If you order additional items that will fit in the robot box and are not over 4lbs, there is no extra shipping fees also. 

Content：Date:2010-06-23 16:12

Hello, I own Super Master 3rd Generation Robot, but its control stops working. It is possible to buy one from you? Probably control can be also from 4th generation - it looks that it differs only in color. Thank you

Reply：Date:2010-06-26 01:30

Please check your email with update information!

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Dear Martin, we will contact Super Master about getting you a new controller.  Basically under our 3 year warranty policyyou will only have to pay for the shipping and the cost of the part from the manufactuer.  We will let you what we find out as soon as Super Master lets us know.  Thanks for your patience.   Shelby 

Content：Date:2010-04-01 23:38

Hi. I want to buy a racket but the problem is I live in Turkey. Do you send to me if I buy that?

Reply：Date:2010-04-01 23:51

Yes, we can ship any product to Turkey for you.  Please let us know how we can assist you further.

Content：Date:2010-03-09 19:07

Would you glue the rubbers to the blade if I buy a blade with two rubbers?

Reply：Date:2010-03-09 22:22

Yes! We always do that.

Content：Date:2009-12-18 22:07

I am in shanghai and need to go to select pingpong equipments at you store myself. Could you please send shop's location with map to me, thank you.

Reply：Date:2009-12-18 23:54

Dear Sir,  Sorry,  we are not a retail store.  We only sell wholesale to stores, and offer retail sales to online consumers only.

Content：Date:2009-11-02 20:58

hi i am interested in some of you pre made bats just wondering if price includes shipping and whether you can ship to Australia THANK YOU

Reply：Date:2009-11-03 00:13

we do not include shipping fees on any products, (except some of the robot prices).  You will have to register on our site to see shipping costs for items you put in the shopping cart.  We have 2 choices for shipping.  Either First Class intetrnational or EMS Express shipping.

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