Return & Exchange Policy:

Returns allowed only within 14 days of receiving your product(s).  All product(s) returned that are not defective from manufacturing maybe subject to a 15% restocking fee. If the product and packaging are in original condition and can be resold as new, this restocking fee can be lifted. The customer will be responsible for the return shipping to our warehouse in China.  The customer is also responsible to ensure that the product is packaged to prevent any damage from shipping.  All items that were contained in the package from the manufacture are required to be returned with product, (manuals, accessories, and other items from original packaging).  

Exchanges of products (no exchanges on robots for other model robots), must be made within 14 days of receiving your product(s).  The customer will be responsible for the return shipping to our warehouse in China.  If there is a manufactures defect, or shipping damage, we will work with the customer to provide a fair exchange of refund or product(s) exchange. 

Before returning any product(s), the customer must contact us by email and verify the reason and details of return, refund, or exchange.